DoubleTree by Hilton Chester

Room, restaurant and the staff - especially the staff. Very polite, helpful and cheerful!

Breakfast was good. Could have been a little warmer. Dinner was excellent. Our fillet steaks last night were delicious. Staff were wonderful, housekeeping, restaurant staff and reception. Our room was small but had everything you could want except perhaps a dressing table mirror. I use a wheelchair and although I can stand, it is not comfortable when drying hair or applying make-up. The beds were excellent. Housekeeping supplied the extra pillows I requested very quickly. Restaurant staff were fantastic and accommodated my need of space for my wheelchair graciously. Service in the restaurant was great. Lovely approachable people.

A group of us stayed here for a weekend when we were attending a wedding held at Chesterfields. Beautiful grounds and hotel. Staff were friendly and helpful. The hotel lobby plus bar and restaurant area are spacious and contemporary. Breakfast was good. We had lunch which was good and although not cheap, what you'd expect to pay at a hotel like this, and food was fresh and tasty. Bar drinks were very expensive though. Some of us used the spa, which was mid-sized, well kept, and very nice – a half day felt right for what facilities were there, although using the main restaurant in spa garb alongside regular restaurant customers felt a little odd, though not off-putting. We had a junior suite to share between three, which was a nice amount of space for us.

A superb weekend away with my mother. Excellent location of the hotel to city centre. All staff greeted you with a friendly face and smile. Every part of the hotel was clean and fresh smelling, room service was great only thing I'd recommend is some little salt n pepper sachets with meal. The breakfast was one of the best I've tasted staying in hotels so much choice.. I would highly recommend double tree and will definitely be going back. I felt so comfortable there I wouldn't hesitate a stay there by myself.

We stayed in a deluxe room and it was spacious, clean, quiet: basically perfect. We checked in late in the evening and ordered room service which arrived quickly, and was delicious. We then needed non-feather pillows and they were brought quickly too. Even though it was the height of summer, we didn’t see or hear anyone else until breakfast. Which was absolutely rammed but no bother to get a decent table by the garden. A lovely stay.